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Shipping & Returns

SHIPPING POLICY

WE APPRECIATE YOUR BUSINESS AND GETTING YOUR ORDER OUT THE DOOR AND ON IT'S WAY TO YOU IN A TIMELY MATTER IS VERY IMPORTANT TO US.  OUR NORMAL PRODUCTION TO SHIP IS WITHIN 4-7 BUSINESS DAYS AFTER YOUR ORDER IS PROCESSED. 

 

WHILE WE HIT THESE SHIPPING TIMES 95% OF THE TIME, THERE ARE CERTAIN INSTANCES WHEN WE ARE RUNNING SPECIAL PROMOTIONS AND/OR PEAK ORDERING SEASONS. BECAUSE OF THE VIRUS WE ARE RUNNING INTO A FEW DAYS LONGER BECAUSE OF CERTAIN RESTRICTIONS BUT WE ARE STRIVING TO PRINT AND GET YOUR ORDER OUT AS FAST AS WE CAN.

 

ALSO, NORMAL TRANSIT TIME IS SOMETIMES ALSO TAKING A FEW BUSINESS DAYS LONGER THAN WHAT WE NORMALLY SAW DURING PRE-COVID TIME. WE THANK YOU FOR YOUR PATIENCE AND SHOPPING SMALL DURING THIS CRAZY TIME.

RETURN & EXCHANGE POLICY

REFUND/EXCHANGE POLICY
 

IF YOUR PRODUCT ARRIVES WITH A DEFECT PLEASE CONTACT US WITHIN 7 DAYS FROM RECEIPT OF ORDER.

A RESTOCKING FEE MAY BE ADDED TO CERTAIN ITEMS.

OUR CLOTHING PRODUCTS ARE PRINT TO ORDER MAKING THE EXCHANGE POLICY DIFFERENT THAN OTHER STORES.

YOU PICK YOUR DESIGN AND SHIRT STYLE AND WE PRINT AND SHIP. 

ONCE THE PRODUCT MOVES INTO THE PRODUCTION PHASE, WHICH IS WITHIN 2 HOURS, WE ARE NO LONGER ABLE TO CANCEL AN ORDER. PLEASE LOOK OVER YOUR ORDER BEFORE PURCHASING OR AS SOON AS YOU DO SO WE CAN ADJUST ANY DISCREPANCIES.

ONCE YOU RECEIVE YOUR ORDER YOU HAVE 7 DAYS FROM RECEIPT OF ORDER TO CONTACT US ABOUT AN ISSUE WITH THE RECEIVED ORDER. IF YOU HAVE A SIZING ISSUE WE CAN NOT OFFER YOU A REFUND OR EXCHANGE AS EACH GARMENT IS SPECIALLY PRINTED FOR OUR CUSTOMERS. THIS IS HOW WE ARE ABLE TO OFFER AS MANY DESIGNS AS WE DO. WE PROVIDE SIZING CHARTS WITH EACH STYLE OF PRODUCT TO HELP ELIMINATE SIZING ERRORS.

FOR DISCREPANCIES IN PRINT OR DAMAGE TO THE PRODUCT SEE BELOW.

ANYTHING, THAT ALSO HAS PERSONALIZATION ON IT WE CANNOT RETURN OR REPRINT FOR REASONS OTHER THAN DEFECT IN MATERIALS OR WORKMANSHIP.

WE WILL DO OUR BEST TO WORK TO MAKE SURE YOU ARE 100% HAPPY.



SALE ITEMS (IF APPLICABLE)
ONLY REGULAR PRICED ITEMS MAY BE REFUNDED, UNFORTUNATELY SALE ITEMS CANNOT BE REFUNDED.

EXCHANGES (IF APPLICABLE)
WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED. SEND US AN EMAIL TO 801tshirtco@gmail.com


SHIPPING
YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM THAT WE APPROVE
 

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